Introducing Clue’s Restricted Search feature

Managing sensitive investigations across teams requires a delicate balance between accessibility and security. Organisations need to ensure investigators can find relevant records quickly, without compromising sensitive information. To address this need, Clue is introducing the Restricted Search feature, designed to enhance data security and streamline collaboration.

The challenge of managing sensitive data

In complex investigations, it’s essential to maintain strict control over access to sensitive information while still enabling authorised users to discover important records. Traditionally, this balance can be difficult to achieve, often leading to siloed operations, duplicated efforts, or data security risks.

Investigators may rely on external communication channels or experience delays in locating critical information, all while dealing with increasing volumes of data. Without the right tools, managing access to sensitive data can be both time-consuming and stressful.

Introducing Restricted Search in Clue

Clue’s Restricted Search feature enables organisations to maintain strict control over data access, while ensuring that records are discoverable by those who need them. With "Search Only" permissions, users can make specific records visible in search results without revealing their content to unauthorised personnel. Instead, users without access will see a custom message, safeguarding the confidentiality of sensitive information.

This feature significantly improves how investigations are managed, allowing teams to collaborate more securely and efficiently.

How it supports our customers 

Clue’s Restricted Search feature addresses several key challenges in investigative work:

• Eliminates siloed operations: By making records discoverable to authorised users, Restricted Search reduces duplication and improves data visibility across teams.
• Enhances security and collaboration: Sensitive data remains accessible only to those with proper clearance, reducing the need for external communication and enabling secure information sharing.
• Improves efficiency: Investigators can search through large volumes of data with ease, streamlining workflows and minimising the risk of oversight in complex investigations.
  
  

Benefits of Restricted Search

• Enhanced data security: Protects sensitive information, ensuring that unauthorised users cannot access confidential records.
• Efficiency and workload reduction: Simplifies the search process, helping investigators work faster and with fewer errors.
• Facilitated collaboration: Supports secure, controlled sharing of information between teams and agencies, improving overall communication and outcomes.
• Broader access and simplified reporting: Expands search capabilities while maintaining confidentiality, reducing documentation errors and ensuring investigation credibility.

By implementing Restricted Search, Clue helps organisations enhance security, streamline investigative workflows, and improve collaboration across teams.

Want to learn more? Rewatch the recording of our Restricted Search webinar to see how this feature can improve secure data access and streamline your investigative processes.